2010
01.19

Unknown devices on IBM servers

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When installing Windows on IBM, without using IBM ServerGuide, you’ll sometimes end up having two unknown devices in Device Manager:

ASF Table
ACPI\ASF0001\2&DABA3FF&0

and:

IBM Active PCI Device
ACPI\IBM37D4\2&DABA3FF&0

To deal with the first one, see document MIGR-43764 and download the driver mentioned there (it’s called “25k9219.zip”).
The latter can be fixed by installing the “IBM Active PCI Software”, you can find it on your server’s support page, e.g. here (“90p4169.exe”).

Also, document MIGR-51940, Installing Microsoft Windows Server 2003 version 1.0 – Servers, proves useful.

And a last bit: if you’re in a hurry or haven’t got the CD handy, ServeRAID Manager Software can be installed by simply copy/pasting its folder from another server. It usually works. :)

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8 comments so far

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  1. thanks this was very helpfull

  2. Valeu parceiro. já estava perdendo as esperanças.

    • Windson, você consegui instalar o driver do ACPI IBM37D4 para o W2008 R2?

  3. As usual: glad to help.


    Giuliano

  4. […] up on the “Unknown devices on IBM servers” post, let me talk about a similar situation with HP machines (DL180 G6, in my […]

  5. Thank you so much for this post. Very helpful. I will add that I had this happen on a Windows Server 2008 R2 machine and the link to fix it for this OS is…

    http://www-947.ibm.com/support/entry/portal/sdd?key=5218719&osKey=null&brand=5000008#5349777

    • Hi Derek, thanks for your contribution. I’m pretty sure somebody will find it even more useful than the original post…


      Giuliano